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  20:24:58  24 March 2007
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Don Reba
Bishop and Councilor of War
(Moderator)

 

 
On forum: 12/04/2002
 

Message edited by:
Don Reba
04/02/2007 17:59:21
Messages: 11553
Short FAQ.

Knowledge base 31.03.2007

1. Game installer bug

Reproduction:

- launch the installation process
- pass several installation windows by clicking on ‘Next’ button. Not less than 3 windows
- take several windows back by clicking on ‘Back’ button. Not less than 3 windows
- continue the installation, and finish it

Symptoms:
- the game crashes upon the first launch

Solutions:

1. Uninstall the game. Install it over again without pressing ‘Back’ button.
2. OR: Find the file fsgame.ltx in the game folder STALKER-SHOC, and delete the duplicated string(s) $app_data_root$



2. Installation freezing

Cause: processor overheating

Solution: during installation, press "Cancel", wait a few minutes, then press "Cancel" to continue. You might have to do this a couple of times. It is different for everyone.



3. Problems with Vista OS

Symptoms:
- crashes upon the game launch
- crashes upon saving games
- occasional freezing
- occasional soft crashes, which make the system irresponsive

Solution:
- install the latest drivers for Vista
http://www.nvidia.com/content/drivers/drivers.asp
- wait for updates to the game - the problem is being actively worked on



4. The sky is not shown, or it is colored with yellow

Symptoms:
- sky texture is missing
- sky texture is yellow

Solutions:
- install the latest graphic cards drivers (except 6200/7300/Go):
http://www.nvidia.com/content/license/location_0605.asp?url=http://us.download.nvidia.com/Windows/97.92/97.92_forceware_winxp_english_whql.exe
- drivers for 6200/7300 and integrated series Go haven’t been updated for more than half a year by now; thus the solution here is to switch to the window-screen more (turn Full-screen option off).



5. Installer doesn’t allow installing the game over the low size of Windows’ pagefile.

Symptoms:
- the installer doesn’t allow to install the game

Solution:
- Increase pagefile size to 2Gb. How-to can be found in Windows help.

6. The sound lags behind the events of the game, or is being cut
Happens mostly on SB Live, Audigy etc sound cards.

Solution:
- Turn off hardware acceleration. In sound card properties, set standard acceleration, or if the latter doesn't help – basic acceleration.



7. Soft crashes on Radeon x1600, x1700, x1900 etc.

Cause: The game overloads the graphic card. If the manufacturer of the graphic card hasn’t supplied it with sufficient cooler and radiator, the game will freeze when the graphic card runs hot.

Symptoms:
- the game or PC freezes with different frequency

Solutions:
- Set Static Lightning in Video options
- Remove all PC accelerations
- Install the latest drivers from ATi web-site
- Turn on ATi Recover in graphic card’s properties
- Turn off ATI Overdrive
- Turn off Catalist A.I.
- Check the workability of all graphic card’s coolers and the presence of all radiators.


8. The main menu is not shown after starting the game, typically with graphics cards below Geforce 5700 and Radeon 9600.

Solution: run the game with the parameter -nodistort, and use some third party utility to limit shader support to version 1.1.

9. The game does not start up after installing the patch.

Cause: the patch comes with the most recent version of OpenAL, to make EAX work correctly.

Solution: install the latest audio drivers or go to the folder windows/system32/ and remove the old version of the library ct_oal.dll (Creative) or nv_openal.dll (nForce2).



10. Miscellaneous

- the flashlight does not work on minimal settings - in the console type r1_dlights on
- the crosshair is invisible - turn off antialiasing
- configuration files, saves, and logs are by default stored at Documents and Settings/All Users/Documents/STALKER_SHOC/. You can move them, but first you have to change the line $app_data_root@ in the file fsgame.ltx to the new location.
  17:59:52  2 April 2007
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Don Reba
Bishop and Councilor of War
(Moderator)

 

 
On forum: 12/04/2002
Messages: 11553
Update.
  08:32:53  8 May 2007
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DmG
(Novice)
 
On forum: 05/08/2007
Messages: 5
i believe that the laggy netcode should be listed here as well since it is known and is therefor knowledge. You make a game like this and you are liable to have half the world troubleshooting thier computers thinking that the problem is thier machine.
  01:10:40  4 June 2007
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kwakkel
(Senior)
 
On forum: 05/21/2007
Messages: 83
i think you should this one here to.

multiplier version error.
when you try to connect online, you get an error.

solution
delete or better rename your gamedata folder to something else like gamedate_sp, and change it back when playing single player.
just changing true to false in the fsgame.ltx doesnt work.
  18:44:02  22 July 2007
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Alassiel
(Novice)
 
On forum: 07/21/2007
Messages: 4
What if i don't have a "gamedata" folder, or any mods installed? I also get this error and i don't have any mods installed. Any solutions?
  17:13:42  15 August 2007
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Grinsomx
Senior Resident
 

 
On forum: 07/27/2007
 

Message edited by:
Grinsomx
08/16/2007 2:58:45
Messages: 189

---QUOTATION---
What if i don't have a "gamedata" folder, or any mods installed? I also get this error and i don't have any mods installed. Any solutions?
---END QUOTATION---


i had mods installed (until last night when i wanted to play MP) moved the gamedata folder, changed the fsgame to it's original state. i still get the version error when i try to connect. restarting the game seems to help a bit, i'll confirm this (or not) when i've played mp a few days. now i only have last night to go on.

edit: so far restarting the game works allmost every time, i hope this can help others who are experiencing the same problem.
 
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